A five-part series of webinars discussing heat pumps – covering how they work, planning and specification, understanding systems, commercial solutions, and maintenance.
Heat pump webinar series
A five-part heat pump webinar series, brought to you by the North West Net Zero Hub (NWNZH) and tailored specifically for public sector members working on building decarbonisation.
- Session 1: How do heat pumps work?
- Session 2: Planning and specification
- Session 3: Understanding heat pump systems
- Session 4: Commercial heat pump solutions
- Session 5: Maintenance and repair
Session 1: How do heat pumps work?
Recorded live on 9 October 2025
Session 1 introduces heat pump technology, explaining how it works and its key components. It covers practical aspects such as living with a heat pump, costs, emissions, suitability for homes, funding options, planning considerations, and design steps.
Key sections:
- How a heat pump works
- The different elements within a heat pump system
- Living with a heat pump
- Running cost and emissions comparisons
- Is my home suitable for a heat pump?
- What funding is available?
- Planning considerations
- Designs
- Six steps to your heat pump solution
Session 2: Planning and specification
Recorded live on 13 November 2025
Session 2 focuses on planning and specifying heat pump systems for buildings. It explains how to assess heat loss, optimise system efficiency, choose suitable locations, integrate plant rooms, and use tools for design. It also covers temperature control, key technical considerations, and concludes with practical guidance.
Key sections:
- Understanding heat loss of property
- The benefit of inverter modulation
- Heat pump locations and restrictions
- Plant room integration
- Weather compensation and flow temperatures
- Heat pump tool demonstration
Session 3: Understanding heat pump systems
Recorded live on 8 December 2025
Session 3 explains key components and design considerations of heat pump systems. It outlines system configurations, including multiple heat emitters, and examines how elements interact for efficient performance. The webinar highlights practical design approaches, system optimisation, and real-world application, helping sector professionals understand how to implement effective heat pump solutions.
Key sections:
- System components
- System design (multiple heat emitters)
- Domestic hot water cylinder sizing
- Buffer cylinders
- Pipe sizing
- Ventilation regulation
Session 4: Commercial heat pump solutions
Recorded live on 8 January 2026
Session 4 explores commercial heat pump solutions for larger buildings. It covers correct system sizing, selecting optimal configurations, and meeting domestic hot water demand. The webinar also examines cooling requirements, different cooling methods, and the use of building management systems (BMS) and smart controls.
Key sections:
- Correctly sizing the heat pump
- Finding the best system solution
- Domestic hot water demand
- Is cooling required?
- Cooling methods
- BMS and smart features
Session 5: Maintenance and repair
Recorded live on 5 February 2026
Session 5 focuses on maintaining and repairing heat pump systems. It covers common faults, troubleshooting techniques, and best practices for servicing to ensure efficient operation. The webinar provides practical guidance on system upkeep, performance optimisation, and resolving issues, helping users understand how to sustain reliability and extend system lifespan.
Key sections:
- The importance of system maintenance
- Components of a typical system
- Service procedures and visual inspections
- System quality and performance
- Controls and remote monitoring
- Troubleshooting and common issues
- Service versus faults