Security FAQ – Net Zero Go

Your security questions, answered.

How does Net Zero Go keep the platform secure?
We use multiple layers of security, including website security monitoring, access controls, protective infrastructure, regular updates, firewalls, brute force protection, and independent penetration testing.

How do you protect Net Zero Go from malicious attacks?
We use Wordfence to help identify and block malicious activity targeting the Net Zero Go website.

Do you protect the website before malicious traffic reaches it?
We are implementing Cloudflare as an additional layer of protection between the Net Zero Go website and internet traffic.

Do you keep WordPress and PHP up to date?
Yes, we keep our website technology maintained and currently run Net Zero Go on the latest supported version of PHP.

What happens when a new security vulnerability is discovered?
We assess vulnerabilities that could affect Net Zero Go and take appropriate action, including applying updates or other mitigations where necessary.

Do you regularly test the security of Net Zero Go?
Yes, Net Zero Go undergoes independent penetration testing annually to identify potential vulnerabilities and areas for improvement.

How do you control who can access the website’s administration?
We follow least-privilege principles, limiting administrative access and permissions to those who need them.

Do you monitor the website for security issues?
Yes, we use security tooling including Wordfence to monitor the website for suspicious activity and potential security issues.

How do you protect Net Zero Go from unusually high levels of malicious traffic?
Coming soon: Cloudflare provides an additional layer of protection that helps us manage malicious and disruptive web traffic.

If you would like more information, contact our team who will be happy to help.
Contact us: Contact Net Zero Go support – Net Zero Go