LEAD method summaries - Net Zero Go
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LEAD method summaries

Through the six LEAD projects carried out by the South West Net Zero Hub, several methods were identified for delivering in-person local energy and retrofit advice to hard-to-reach groups and hard-to-treat homes.

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Provided by: South West Net Zero Hub

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Community Public consultation and public engagement Building decarbonisation and retrofit Domestic retrofit measures Historic buildings and conservation areas Public awareness

LEAD method summaries

Through the LEAD (Local Energy Advice Demonstrator) programme, which closed on 31 March 2025, the South West Net Zero Hub worked with six projects to create a shared learning toolkit of resources aimed at local authorities, community energy groups, and advice organisations.

These resources provide information on best practice for delivering in-person local energy and retrofit advice to hard-to-reach groups and hard-to-treat homes.

The six projects included:

  • Accelerate
  • EnergyWise
  • Far South West Retrofit
  • Futureproof Wiltshire
  • Green Heritage Homes
  • Green Open Homes West

Through these LEAD projects, the following ten methods for successfully delivering in-person local energy and retrofit advice were identified.

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LEAD method summary: Community champions

Recruiting volunteers willing to share experiences and provide information and advice to their own networks, to help others build confidence in retrofit.

Provided by: South West Net Zero Hub
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LEAD method summary: Community outreach

Providing easy resources for self-led home energy surveys, helping young people become ‘energy detectives’ and influence energy use in their homes.

Provided by: South West Net Zero Hub
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LEAD method summary: Expert Q&A

Giving householders the opportunity to ask questions of experts in a group setting.

Provided by: South West Net Zero Hub
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LEAD method summary: Home visits

Visiting people in their homes to better understand their circumstances and provide face-to-face advice.

Provided by: South West Net Zero Hub
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LEAD method summary: Level 0 listed building consent pre-application advice

Providing householders in listed buildings with early-stage advice from a Conservation Officer trained in retrofit for traditional buildings.

Provided by: South West Net Zero Hub
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LEAD method summary: Multi-stage advice

Supporting householders along their retrofit journey, from initial engagement and advice all the way to post-installation support.

Provided by: South West Net Zero Hub
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LEAD method summary: Not-Yet-Green Open Homes

Using real-life examples in the community of retrofitted homes (Green Open Homes) or homes that are not yet, or only partially, retrofitted (Not-Yet-Green Open Homes).

Provided by: South West Net Zero Hub
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LEAD method summary: Training professionals and communities in retrofit advice

Upskilling people working professionally and in the community to ensure better outcomes for retrofit.

Provided by: South West Net Zero Hub
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LEAD method summary: Visual and data tools

Using visual tools and real data, householders can better understand how their home is performing and be motivated towards retrofit.

Provided by: South West Net Zero Hub
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LEAD method summary: Youth Action At Home

Providing easy resources for self-led home energy surveys, helping young people become ‘energy detectives’ and influence energy use in their homes.

Provided by: South West Net Zero Hub