Contents

• An introduction to Open Policy Making and design: This section introduces design, digital, data and Open Policy Making and tells you when to use this toolkit.

• 1. Diagnosis: finding the policy problem: This section includes tools to help you understand a policy problem or policy area and the challenge facing you.

• 2. Discovery: understanding user needs: This section helps you to understand users and their needs and begin to diagnose the policy problems and challenges that you need to fix.

• 3. Development: generating ideas: This section shows how to translate user needs into policy and services and how you to work collaboratively with users and specialists.

• 4. Delivery: prototyping and improving ideas: This section includes tools to help you move from low fidelity ideas to policies and services that can be delivered to users.

• Low cost tools: These cheap tools can help make policy more open.

• What to do if you only have 24 hours: This section is a step by step guide for running a workshop in 24 hours. It includes the tools and techniques needed to run through diagnosis, discovery and idea generation.

• Sensitive policy tools: Tools for sensitive or unannounced policy areas.

• A-Z and glossary: List of all the tools and techniques in the toolkit.