Business models and complementary funding mechanisms to support heat pump deployment - Net Zero Go
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Business models and complementary funding mechanisms to support heat pump deployment

Energy Systems Catapult have complied a list of potential business models and funding mechanisms that support heat pump adoption. The report describes these, with case studies, and summarises their key benefits.

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PANZ Business models and funding mechanisms to support heat pump deployment

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During the PANZ project, Energy Systems Catapult explored a range of business models and complementary funding mechanisms that could encourage rural heat pump adoption. Central to this strategy is the establishment of a retrofit one-stop shop (OSS) in Peterborough.

An important part of our research, that informed our decision to prioritise the retrofit OSS model, was an initial assessment of business models and complementary funding mechanisms that could encourage rural heat pump adoption. This report outlines the longlist of options considered during that initial research phase.

Designed as a practical resource for other local authorities, this report aims to serve as a knowledge bank that accelerates learning, minimises duplication of research effort, and provides a strong foundation for further, context-specific exploration.

The report examines the following business models to support heat pump deployment. This models are available on Net Zero Go to explore in greater detail.

Business model benefits summary

The tabs below summarise the key benefits of each business model presented in this report, along with an overview of their relative commercial maturity.

Click the button to view the business model in more detail.

Heat pump finance

This model enables rural households to benefit from the installation of a heat pump without paying upfront costs. Instead, households pay monthly instalments to recover the initial investment.

In concept stage

Demonstrations underway

Limited offerings

Commercially available

Eliminates upfront capital cost of heat pump installation for customer

Energy bill savings for customer*

Can be combined with other models to maximise value for customer

Provides a performance and/or comfort guarantee

Incorporates fabric retrofit to maximise heat pump performance/efficiency

May be offered by providers at additional cost.

Heat Pump-as-a-Service (HPaaS)

In this model, heat pump owners pay no upfront cost; they instead pay a monthly service fee.

In concept stage

Demonstrations underway

Limited offerings

Commercially available

Eliminates upfront capital cost of heat pump installation for customer

Energy bill savings for customer

Heating costs may be lower overall.

Can be combined with other models to maximise value for customer

Provides a performance and/or comfort guarantee

Incorporates fabric retrofit to maximise heat pump performance/efficiency

May be offered by providers at additional cost.

Comfort-as-a-Service

CaaS is an outcomes-based business model where customers pay for a guaranteed level of comfort rather than kilowatt-hours of energy.

In concept stage

Demonstrations underway

Limited offerings

Commercially available

Eliminates upfront capital cost of heat pump installation for customer

Energy bill savings for customer

Difficult to score as customer pays for comfort and no longer pays for heat in the traditional way.

Can be combined with other models to maximise value for customer

Provides a performance and/or comfort guarantee

Incorporates fabric retrofit to maximise heat pump performance/efficiency

Retrofit One-Stop Shop (OSS)

Retrofit OSSs aim to provide householders with all the assistance they need to retrofit their homes, in one place.

In concept stage

Demonstrations underway

Limited offerings

Commercially available

Eliminates upfront capital cost of heat pump installation for customer

Energy bill savings for customer

Heating costs may be lower overall.

Can be combined with other models to maximise value for customer

Provides a performance and/or comfort guarantee

Incorporates fabric retrofit to maximise heat pump performance/efficiency

Pay-as-You-Save (PaYS)

In PaYS business models, some or all of the energy bill savings achieved by retrofitting a home are used to pay back the capital cost of the measures.

In concept stage

Demonstrations underway

Limited offerings

Commercially available

Eliminates upfront capital cost of heat pump installation for customer

Energy bill savings for customer

Yes, but used to payback capital.

Can be combined with other models to maximise value for customer

Provides a performance and/or comfort guarantee

Incorporates fabric retrofit to maximise heat pump performance/efficiency

Heat pump flexibility

Heat pump owners are incentivised to shift their energy usage in line with flexibility events.

In concept stage

Demonstrations underway

Limited offerings

Commercially available

Eliminates upfront capital cost of heat pump installation for customer

Energy bill savings for customer

Yes, but used to payback capital.

Can be combined with other models to maximise value for customer

Provides a performance and/or comfort guarantee

Incorporates fabric retrofit to maximise heat pump performance/efficiency

Smart electricity tariffs

In this model, heat pump owners are incentivised to shift their energy usage in line with times that energy is cheaper.

In concept stage

Demonstrations underway

Limited offerings

Commercially available

Eliminates upfront capital cost of heat pump installation for customer

Energy bill savings for customer

Yes, but used to payback capital.

Can be combined with other models to maximise value for customer

Provides a performance and/or comfort guarantee

Incorporates fabric retrofit to maximise heat pump performance/efficiency

Clean heat discounts

Electrically heated homes pay higher taxes than homes heated by gas boilers (per unit of energy consumed) because of greater levy costs.

In concept stage

Demonstrations underway

Limited offerings

Commercially available

Eliminates upfront capital cost of heat pump installation for customer

Energy bill savings for customer

Yes, but used to payback capital.

Can be combined with other models to maximise value for customer

Provides a performance and/or comfort guarantee

Incorporates fabric retrofit to maximise heat pump performance/efficiency

Maximising self-consumption

In this model, households pay installers to install solar panels in combination with a heat pump to reduce reliance on grid imported electricity and the amount they spend on energy.

In concept stage

Demonstrations underway

Limited offerings

Commercially available

Eliminates upfront capital cost of heat pump installation for customer

Energy bill savings for customer

Yes, but used to payback capital.

Can be combined with other models to maximise value for customer

Provides a performance and/or comfort guarantee

Incorporates fabric retrofit to maximise heat pump performance/efficiency

May be offered by providers at
additional cost.

Community-owned renewable heat

This model provides heat pump owners with discounts on their energy bills through investing in a cooperative.

In concept stage

Demonstrations underway

Limited offerings

Commercially available

Eliminates upfront capital cost of heat pump installation for customer

Energy bill savings for customer

Yes, but used to payback capital.

Can be combined with other models to maximise value for customer

Provides a performance and/or comfort guarantee

Incorporates fabric retrofit to maximise heat pump performance/efficiency

*Reductions observed compared to energy bills for heat pump households without access to the business model proposition.

Please note that this section reflects data and insights available at the time of writing (December 2024). No subsequent updates have been made.

Funding mechanisms

These funding mechanisms complement the business model options with the goal of further reducing financial barriers to heat pump adoption (reflects data and insights available at the time of writing April 2025).

The tabs below summarise the suitability of each funding mechanism for supporting heat pump deployment in rural areas. Suitability considers both the alignment of these mechanisms to heat pump assets and their availability in the UK market

Group purchasing

An approach where numerous customers (e.g., homeowners/landlords) buy heat pumps at scale to achieve cost reductions

Could be suitable

Group purchasing has been demonstrated in the UK for other low-carbon technologies, such as solar PV.

A study undertaken by Nesta concluded that although group purchasing has the potential to drive the UK heat market, there needs to be a sufficiently large work force to accommodate increased demand.

Concessional finance

An approach were customers purchase heat pumps using loans with concessional terms offered by finance providers (e.g., lower interest rates or longer repayment schedules).

Suitable

There are numerous examples of concessional finance schemes being provided to support heat pump deployment in the UK.

Property-linked finance

A finance option where the repayment of a loan is tied to a property rather than an individual, so if the property is sold, the new owner takes on the obligation to continue repaying the loan.

Not currently suitable

While property-linked finance could be used to fund the installation of heat pumps in properties, it is not currently available in the UK.

Community crowdfunding

A fundraising approach where individuals, businesses and organisations contribute money to support projects that benefit the community (e.g., decarbonisation projects).

Could be suitable

While many platforms support crowdfunding for heat pumps, they are typically used to raise funds for projects in community buildings rather than individual households.

Community shares

A fundraising approach where individuals can raise capital by purchasing shares via a community share offer, making them co-owners in community owned projects (e.g. renewable generation projects).

Could be suitable

While some community share offers have raised capital for isolated projects funding heat pump installations, this has relied on the RHI incentive and adjacent revenue streams from renewable generation assets to pay back investors.

Carbon credit monetisation

An approach which would unlock funding for heat pumps within the wider context of social housing retrofit, specifically by monetising carbon credits generated from emissions reductions.

Could be suitable

Although there are various instances of the Retrofit Credits scheme supporting heat pump uptake, deployment is constrained to social housing properties as opposed to all tenure types.

Local carbon offset funds

An approach which involves setting up a local carbon offset fund to collect carbon offset payments from developers, which would be repurposed to fund heat pump installation.

Suitable

There are several examples of carbon offset funds being used to finance domestic heat pump deployment across the UK.

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