Evaluation Resource Hub for City Government - Net Zero Go
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Evaluation Resource Hub for City Government

These resources and tools can help you build your practice of testing, analysing data, and using evidence to improve programmes, services, and policies – and ultimately enhance residents’ lives.

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These resources were developed from a US-perspective, however, the ideas and guidance can still serve as inspiration and be applied for the development of local UK-based projects.

If you are a city employee interested in evaluation, these resources and tools can help you build your practice of testing, analysing data, and using evidence to improve programmes, services, and policies – and ultimately enhance residents’ lives. 

Everything here was developed by The Behavioural Insights Team (BIT). Over the past seven years, it has helped 67 cities across the United States run more than 130 evaluations as a part of the What Works Cities (WWC) certification programme.

The website holds a range of resources, including guides and case studies, according to the following four steps for evaluating data to achieve effective decision-making for your cities or local areas.

 

Step 1: Design and Run Evaluations

Discover the fundamentals of evaluation, from understanding key concepts to identifying evaluation methods that suit your needs. Also learn how to collect and analyse data effectively, gaining insights to drive evidence-based decision-making.

 

Step 2: Integrate Evaluation into Your Work

Learn the organisational changes needed to support and sustain evaluation work moving forward, from developing evaluation policies and budgets to setting up an evaluation team.

 

Step 3: Use Evidence for Better Outcomes

Use evidence for better outcomes: Explore strategies for using evidence to improve programmes, services, and policies, leading to better outcomes for your city. Dive into real-world examples and case studies that highlight successful evaluations in cities similar to yours.

 

Step 4: Plan for WWC Certification

Review information and resources you need to meet each of the evaluation-related criteria for What Works Cities certification.

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