The Local Government Association (LGA) has supported behavioural insights projects in the following service areas:
Adult Social Care
Knowsley Council – increasing the uptake of assistive technology in adult social care
For more information email david.tyrrell@knowsley.gov.uk
Leeds City Council – improving efficiency and outcomes during initial contact with adult social care services
For more information email carl.arnold@leeds.gov.uk
Children and Young People
Croydon Council – reducing demand for transport services for those with special educational needs and disabilities
For more information email amy.jones@croydon.gov.uk
Newcastle City Council – increasing the number of families taking up ‘early help’ plans from children’s services
For more information email stephen.foreman@newcastle.gov.uk
Norfolk County Council – reducing the number of school exclusions
For more information email helena.bunn@norfolk.gov.uk
North East Consortium (including Darlington Council, Durham Council, Gateshead Council, Hartlepool Council, Middlesborough Council, Newcastle Council, North Tyneside Council, Northumberland Council, South Tyneside Council, and Sunderland Council) – Improving mental health consortium
For more information email lorraine.hughes@sunderland.gov.uk
Warrington Borough Council – reducing the number of children and young people with Education, Health, and Care Plans
For more information email pworthington@warrington.gov.uk
Warwickshire County Council – reducing the volume of non-urgent calls made by school-based designated safeguarding leads (DSLs) to their multi-agency safeguarding hub (MASH)
For more information email rosaleenemson@warwickshire.gov.uk
Climate, Environment, and Waste
Devon Councils Consortium (including Devon Council, East Devon Council, Exeter Council, Plymouth Council, South Hams Council, and West Devon Council) – Using behavioural insights to encourage homeowners to make their homes more energy efficient
For more information email lucinda.brook@plymouth.gov.uk
Kent Councils Consortium (including Ashford Borough Council, Folkstone and Hythe District Council, Gravesham Borough Council, Kent County Council, Medway Council, Sevenoaks District Council, Swale Borough Council, Thanet District Council, and Tonbridge and Malling Borough Council) – reducing energy usage among homeowners
For more information email laura.taylor@kent.gov.uk
London Borough of Havering – reducing general waste per household to no more than two sacks per week in two of Havering’s highest waste-producing areas
For more information email natalie.naor@havering.gov.uk
London Borough of Hounslow – increasing levels of recycling in high-rise flats
For more information email cindy.gardener@hounslow.gov.uk
Merton Council – reducing vehicle idling at level crossings in order to improve air quality
For more information email miar.crutchley@merton.gov.uk
New Forest District Council – reducing the amount of litter thrown from vehicles
For more information email nicola.plummer@nfdc.gov.uk
Surrey County Council – increasing cycling to school
For more information email research@surreycc.gov.uk
Westminster City Council – reducing dumping of waste bags and bulky items
For more information email chemsley@westminster.gov.uk
Cambridgeshire County Council – reducing hate crime, and increasing people’s confidence in reporting hate crime and incidents
For more information email esther.baffa-isaacs@peterborough.gov.uk
Kent County Council – increasing the uptake of support by domestic abuse victims
For more information email melanie.anthony@kent.gov.uk
Redbridge Council – reducing demand for on-street prostitution
For more information email john.richards@redbridge.gov.uk
Debt Recovery
Derbyshire County Council – increasing the uptake of financial and budgeting support offered to residents in economic hardship
For more information email ddf@derbyshire.gov.uk
London Borough of Barking and Dagenham – using data science and behavioural science to do proactive debt outreach
Newham Council – encouraging debt arrears payment and targeting support to Newham residents
For more information email katie.brunger@newham.gov.uk
Wigan Council – encouraging tenants in arrears to contact the Collections team and access support
Nudge communications (Microsoft Word download, 54.2 kB)
Worcestershire County Council – increasing prompt payment of fairer charging invoices in adult social care services
For more information email cbloss@worcestershire.gov.uk
Employment and Skills
Lincolnshire County Council – motivating employers to encourage their staff to attend skills and training opportunities in order to meet the emerging skills gap
For more information email clare.hughes@lincolnshire.gov.uk
Stockport Council – increasing the number of paid work placements for young people not in education, employment or training (NEET)
For more information email simon.armour@stockport.gov.uk
Fire and Rescue
East Sussex Fire and Rescue Service – reducing accidental dwelling fires
Housing
Hammersmith and Fulham Council – understanding the barriers to, and motivating factors for, residents moving into sheltered housing to re-frame sheltered housing and promote residents to downsize into smaller properties
For more information email jacob.mcclellan@lbhf.gov.uk or calvin.garrett@lbhf.gov.uk
Tunbridge Wells Borough Council – supporting residents to access private rented housing rather than rely on council housing
For more information email jane.lang@tunbridgewells@gov.uk
Public Health
Bradford Council – increasing uptake of the flu vaccine
For more information email grainne.dickerson@bradford.gov.uk
Brighton and Hove City Council – reducing sugar consumption in schools
For more information email katie.cuming@brighton-hove.gov.uk
Cheshire East Council – improving men’s mental health
For more information email katy.ellison@cheshireeast.gov.uk
Hartlepool Borough Council – improving treatment uptake by individuals requiring support for drug and alcohol misuse
For more information email sharon.robson@hartlepool.gov.uk or alison.reeves@hartlepool.gov.uk
Liverpool City Council – reducing residents’ sugar consumption to improve health outcomes
For more information email sue.cummings@liverpool.gov.uk
North East Lincolnshire Council – increasing the uptake of bowel cancer screening in deprived areas to prevent illness escalation
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